What is SaaS?
As the name suggests, a ’Software as a Service’ delivery means acquiring the Sympa HR system as a comprehensive service deployed over the Internet. A SaaS service includes application service provision alongside maintenance and support services.
To use the Sympa HR system, all the customer needs is a browser and an Internet connection. The delivery process requires no installations, separate licensing or hardware fees. As an SaaS service, the software is located on servers administered by Sympa Oy.
Why SaaS?
For the customer, the key benefit of a SaaS service is its cost-efficiency. In the case of a SaaS service, delivery process costs remain considerably lower than in the case of a traditional operating model and also the delivery process is more quickly. In addition, software version updates are automatic. SaaS eliminates all concerns over technical and capacity requirements, allowing the customer to focus on its core business.
Sympa Oy bears overall responsibility for service
- Functionality,
- Maintenance,
- Data security,
- Backups and
- Updates.
Moreover, Sympa Oy is responsible for ensuring sufficient server resources and managing all duties related to server maintenance and management.
Sympa Oy’s servers are located in Espoo, at the data centre of our reliable partner, Crescom Oy. Service availability is extremely high at 99.99%.
Read more about product development and data security